Beast & Bloom Support

Need help with Beast & Bloom: Tower Defense?

Contact support

Email wuhaitao1985@gmail.com. Please include your app version, iPhone or iPad model, iOS version, and the steps that led to the issue. Screenshots are helpful; remove personal information before sending them.

Email support

Purchases and restoring access

If you previously purchased item ad removal, open the in-game purchase screen and select Restore Purchases. Use the same Apple Account that made the purchase and connect to the internet.

Item ad removal applies only to item-use ads. Items still consume inventory, and revival still requires a rewarded ad. If your purchase is not recognized after restoring, contact us with your app version and a description of the issue. Never send your Apple Account password or payment card details.

Saved progress

Progress is stored on your device. Deleting the app may remove your saves. Avoid reinstalling the game as a first troubleshooting step.

Rewarded ads

Ads are optional and available only to players who select 18 or older. Ad availability depends on network conditions and inventory. If an ad fails to load or you close it before earning the reward, no ad benefit is granted. If a completed ad does not grant a reward, tell us which action you selected and what happened.

Game Center

Leaderboard participation is optional. Check your Game Center sign-in and the game’s score-sharing setting if your score is missing. Scores may take time to upload when the network is unavailable.